Returns & Exchanges
Policy Updated: 2024
Return Window
Return requests must be initiated within 14 days of the delivery date.
Item Condition
To be eligible for a return, items must remain unused, unwashed, and in original condition with all brand tags and packaging intact.
Refund Policy: Store Credit Only
Please note that refunds are not issued to the original payment method.
Upon approval, the return amount is credited exclusively as Capella Store Credit.
Lifetime Validity: Your store credit never expires and may be applied toward any future acquisition.
Initiate Return
To start a return process or for assistance, please contact client services at:
support@capellafits.com